TERMS & CONDITIONS

Welcome to our website! If you’re browsing our shop or buying our hand-poured goodies, you’re agreeing to the ground rules laid out below. We like to keep things simple, transparent, and completely human, but these terms are here to protect both our small business and you.

1. The Basics

This website is operated by Krikit & Crab Candle Company. Throughout the site, the terms "we", "us" and "our" refer to Casey and Kristen. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Grab 'Em While They're Hot (Product Availability)

All of our candles and wax melts are handcrafted in small batches right here in Niagara. Because of this, stock is limited. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and we can change or discontinue any scent or product at any time without notice.

3. Pricing & Payments

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product (or any part of it) at any time. We use secure, standard payment processors at checkout, and you agree to provide current, complete, and accurate purchase and account info for all orders.

4. Shipping & Delivery

We do our absolute best to get your orders packed up and shipped out quickly, but once the package leaves our hands and enters the postal system, transit times are out of our control. We are not responsible for delays caused by postal carriers or incorrect addresses entered at checkout.

5. Intellectual Property

We love that you love our brand! But all content on this website—including our unique product descriptions, images, logos, and graphics—is owned by Krikit & Crab Candle Company. Please don't copy, steal, or reuse our text or photos without our written permission.

6. Prohibited Uses

Basically, don't be a jerk. You are prohibited from using our site or its content for any unlawful purpose, to infringe upon our intellectual property rights, to harass or abuse others, or to upload viruses or malicious code that could mess with the website.

7. Changes to These Terms

We’re constantly growing and learning, which means we might update these terms from time to time. The most current version will always live right here on this page.